On February 10th, 2009, Glenn Chapman, Vice President, Global Business Development for Paragon was asked to participate as an expert panelist on Personal Internacional (Expatriacón) Externalización (Outsourcing) or International Personnel and Outsourcing. The seminar, sponsored by STATIM, the leading relocation services firm in Spain, was an invitation only event for HR professionals located in Spain. Some attendees included representatives from Ericsson, CITIBANK, Mitsubishi, SIEMENS and Philip Morris.

The seminar’s objective was to discuss and educate those present about standardization, outsourcing and global vs. local teams. One of the points that Chapman stressed was that standardization is not a requirement prior to outsourcing but that having the right partner on board helps to accomplish standardization.

Pictured from Left to Right: Juan Antonio del Pozo, Endesa; Soledad Aguirre, STATIM; Néstor Rivero, ESTUDIO JURÍDICO; Luz García de Castro, Ericsson; Federico García; Ericsson; Glenn Chapman, Paragon; Emilio Ormazábal, BBVA.

Chapman also discussed some of the advantages of outsourcing such as transactional vs. fixed costs, proactive services and expertise in policy design, a service provider positioned as standardization ambassador between corporate and other divisions, improved quality metrics and improved cost tracking.

The general response of those in attendance was very positive and it was seen that there are advantages to be gained through synergies of global and local teams and that outsourcing could help to accomplish those.

This was a great opportunity to increase Paragon’s visibility in Spain and many thanks are due to STATIM for hosting this event.